i'm phoebe chongchua you're watchinglive fit magazine today we're talking aboutone of the biggest decisions you might make that remodeling he want to make surethat you have the right company working with you we're at marrokal design and remodeling inthe design center yes welcome gary well thank you phoebe tell me a little bit about how you'vegrown a company they've been in business for over threedecades yes
this is our 33rd year doing business inour community and what's grown our company is the workthat we've done over the years making clients happy when there's aproblem handling that problem and then also surrounding myself withwonderful people i'm only as good as the people thatsurround me and i'm very fortunate some of the best in the industry alot of people want to know what are thetrends in remodeling what's popular what are you seeing coming up this year nowadays we're doinga lot about your living
we're enhancing the kitchen area makingon larger and sometimes adding additional square footage and creating a great room it's such a clean, smoothprocess from the moment they come in to thecompletion the project how do you manage that well in the remodeling industrynationwide there's three top complaints number oneis duration: job took too long number two iscommunication number three though is cleanliness so wereally strive to work on those three
areas and if we do that we have a ravingfan at the end of the project your leaders in the industry because youalso very innovate it's real important designbuild to design a project that exceeds your expectations but also we need to design a projectthat fits your budget we all have budgets when we purchase something and this is alarge purchase in life and when you do it right and you put thetwo together it comes out beautiful we have a designcenter
we design everything and we fit theirbudget but then from that point we go through the process of getting permits once we get the permits what we do thenis we take one of our professional project managers out to theproject meeting the client's explaining what's going to happen in the process and making sure they know we're going to bea family for a period of time and making sure that they understandwhen there's something on your mind give us a call because the better we cancommunicate the better we can listen to them
will help that path that journey theprocess of the remodeling project the truetestament to all this is the fact that you have won so many awards and for many of yourprojects well first of all it's not my awards it'smy team i'm a small part of this company and the bottom line we won the torchaward with the better business bureau many times over the years we've wonremodeler nationally up the year all these years it's been aconstant
the polishing like a good pair of shoespolicy in our company you know remodeling is a littlestressful i'm not going to sit here and tell you that there's not going to be alittle dust there's not going to be some days that you know maybe misunderstanding maybe wemade a mistake maybe they misunderstand you know we'llcorrect it and actually when we have a situationwhere we have stumbled and we do we're not perfect but we strive with this company with technology yearlytraining
how to improve we don't compete againstthe other people in town we compete against ourself them whenthere's a challenge the whole team focusing on thatchallenge so we can solve it and move forward. this company and i'm proud of this we domore referral business and past clients volume wise than anyother remodeler in this city and that's been earned it wasn't paidfor it was earned and that was earned by my team the people i have well i've heard itagain and again and i've seen it myself
what is done at marokal design andremodeling is they do the right thing they do it well and they do it timelyand within your budget and thats fantastic for a homeowner whois considering a remodeling job thank you so much gary marrokal thank you i'm phoebe chongchua youare watching livefit magazine insist on quality and value call marrokal design and remodeling i'm gary marrokal trust your home tous